SHIPPING & RETURNS

SHIPPING

Moroccan Touch offers worldwide shipping by partnering with DHL EXPRESS in your country to complete deliveries. 

 Region Carrier Estimated delivery Delivery coast
Europe DHL EXPRESS
5-7 working days
15
Gulf States DHL EXPRESS
5-7 working days
28
USA DHL
5-7 working days
25
Rest of the world DHL 5-7 working days 28

TRACKING MY ORDER

When your order is shipped, we send you an email containing a tracking number to track your order with DHL. If you did not receive this email, please email moroccantouch.info@gmail.com

DUTIES & TAXES

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

RETURN & EXCHANGE

We offer 14-days hassle-free return for your order.
The item/s must be in original condition, unworn and unaltered in any way.

Customers are responsible for shipment costs for returns and exchanges. To ship an item back to MOROCCAN TOUCH please:

      1. Contact us by email at moroccantouch.info@gmail.com and precise if you are exchanging or returning the item
      2. For exchanges: please indicate the desired model/size. We recommend you contact customer service to place your exchange on hold so it does not sell out while we await your package. Please call or send an e-mail with the order number, the item, and size you would like on hold.
      3. Pack your item(s) and invoice into a bag or box.
      4. Mail your return or exchange using your carrier of choice to:
MOROCCAN TOUCH
3 rue Jbal Bouiblane 
Casablanca Maroc 
20000
Phone : 00212522201545